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626-967-7111 | Koka Marchello

Koka Marchello

Business Development Leader
Senior Mortgage Consultant
Mortgage Consultant Picture
Contact Information
160 Via Verde, Suite 250
San Dimas, CA 91773
T: 626-967-7111
C: 626-260-0260
F: 626-283-5349
NMLS ID #268302
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At Platinum Home Mortgage Corporation, we are able to provide financing solutions to our customers to meet their individual needs.

Whether you are purchasing or refinancing, put my experience to work for you. I look forward to the opportunity to demonstrate the benefits of my service.

For over 18 years, I have provided mortgage origination and fulfillment services with an uncompromising level of service. I’m Six Sigma trained and the recipient of the following awards:

  • 17-Time President’s Club Award Recipient
  • Malcolm Baldrige Quality Award
  • 4-Time Ritz-Carlton 5-Star Award Recipient
  • Hawaii State Quality Award

I have developed an industry-leading level of customer service and quality standards. I have been part of a loan origination process through the years that has delivered over 2,800 home loans… both purchases and refinances!

I specialize in first-time buyer programs, including FHA, VA, conforming, and jumbo. Don’t fit the standard mold? Our “outside of the box” program offers financing for self-employed borrowers, non-U.S. citizens, investors with more than 10 properties, and non-warrantable condos.

Throughout my career I have been a member of the Arcadia Board of REALTORS®, Glendale Board of REALTORS® and Pasadena Foothill Association of REALTORS®.

I look forward to earning your business and trust!

Customer Reviews
  • Jun 15, 2018
    Source: Google
    I can't say enough about Platinum Home Mortgage! Koka, Jon, and Shannon were so knowledgeable and helpful every step of the way. They made an extremely confusing process into a more comfortable experience. When challenges were presented, they offered alternative solutions that helped us close on time. We would certainly use their services again!
  • Jun 04, 2018
    Source: Google
    Jon Schlichting, Shannon Deflores, Koka Marchello, and the entire team at Platinum Home Mortgage were just superb! They provided exemplary service, responding to phone calls and emails from me (and anyone contacting them on my behalf) promptly and professionally. They also took the time to explain all parts of the lending process to me in detailed but easy-to-understand language. I would highly recommend the team at Platinum Home Mortgage, and particularly Jon Schlichting, and will definitely use them again in the future.
  • Mar 29, 2018
    Source: Google
    I have worked with Jon Schlichting and Koka Marchello at Platinum Home Mortgage on several occasions. Buying and Selling. Great staff, very knowledgeable and friendly. Give them a chance and they will work hard for you.
  • Oct 30, 2017
    Source: Google
    I Like to Thank every single person at Platinum Home Mortgage every single one was Great with my husband and I. Excellent service Thank you Koka Marchello, Shannon DeFlores, Jon K Schlichting, Maria Y Martinez, Adriana Farrar. and everyone else in the Platinum Home Mortgage office.
  • Jul 09, 2017
    Source: Our Website
    I have had the pleasure of knowing Koka for many years and he was the first person we called when the time came to buy our own home. Koka and his team did a fantastic job. We are really pleased with our loan and terms. Koka is a real mortgage professional and absolutely the best loan officer in the mortgage business. He is also one of the most caring, honest people I have ever met. Koka will make sure you are educated and comfortable about the entire home purchasing process. For any of you first time home buyers, current homeowners and even those who have had a less than satisfying experience somewhere else, it would be well worth your while to call Koka before you make any financial decisions regarding your mortgage. Koka has a really good heart and is an absolute professional and expert in the mortgage field. You can count on Koka because it really matters to Koka that you achieve your home ownership goals. Thank you, Koka! We love you very much!
  • Jun 18, 2017
    Source: Google
    Had a great experience with Koka and his team. When I was in my offer process, pre-approval was done with lightning speed. The actual loan process was walked through with me with attentive details and care. What stood out in my mind is Platinum Mortgage's motto, "Once a customer, always a customer." Even if your loan was to be transferred elsewhere in the future, they will continue to offer advice and help when you need them. Of the times when I asked them a question, they were able to get back to me within 12-24 hours in a timely manner, even by cell phone most of the time. (I actually couldn't even answer their phone calls since I was so busy, but they would always follow up with an email or a text, too.) Very glad that I went with Koka and his team for my mortgage needs.
  • May 12, 2017
    Source: Google
    Just finished and closed escrow. Koka , Shannon and Jon were taking care of me. They quickly did everything thatwas needed to answering all the questions that came up especially for a first time home buyer. I really recommend them, their service was impeccable and that was really out of extremely knowledgable service. They help from the beginning and advise you from the start to finish. As a tip as a first time buyer, do your own accord and research on companies and closing. I have searched really long and hard but i finally got a home to put my head down and call it my own. They made it very easy and cured the anxiety that comes with purchasing a home. Thanks guys! - Brian Sam
  • Apr 05, 2017
    Source: Google
    I highly recommend Jon, Koka, and their team. I had them refinance my home, and they over exceeded my expectations. From the beginning, Jon explained everything thoroughly to my wife and I of the refinance process. If Jon told me my refinance will get approved, it got approved. When he told me when we would close escrow, we closed escrow. If I ever had a question, there was always someone to help me or get back to me. The whole entire staff was very knowledgeable on my specific transaction and loans in general. They were all very polite in answering my questions. Thank you Jon, Koka, and your team for being there for me the whole entire time and making my refinance a smooth transaction.
  • Sep 14, 2016
    Source: Google
    I am a Realtor and recommend Platinum Home Mortgage to clients, family, other Realtors and friends. We just completed our refinance on our home and the transaction was completed with absolutely no issues. Many of my clients have used Platinum Home Mortgage for their purchases and have come back to them to refinance. I highly recommend Jon, Koka and his staff; Platinum if my first choice of lenders.
Platinum Home Mortgage - Koka Marchello
Rated 5/5 based on 9 reviews