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626-967-7111 | Koka Marchello

Koka Marchello

Business Development Leader
Senior Mortgage Consultant
Mortgage Consultant Picture
Contact Information
160 Via Verde, Suite 250
San Dimas, CA 91773
T: 626-967-7111
C: 626-260-0260
F: 626-967-0041
koka.marchello@phmc.com
NMLS ID #268302
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Where would you like to get started?

At Platinum Home Mortgage Corporation, we are able to provide financing solutions to our customers to meet their individual needs.

Whether you are purchasing or refinancing, put my experience to work for you. I look forward to the opportunity to demonstrate the benefits of my service.

For over 18 years, I have provided mortgage origination and fulfillment services with an uncompromising level of service. I’m Six Sigma trained and the recipient of the following awards:

  • 17-Time President’s Club Award Recipient
  • Malcolm Baldrige Quality Award
  • 4-Time Ritz-Carlton 5-Star Award Recipient
  • Hawaii State Quality Award

I have developed an industry-leading level of customer service and quality standards. I have been part of a loan origination process through the years that has delivered over 2,800 home loans… both purchases and refinances!

I specialize in first-time buyer programs, including FHA, VA, conforming, and jumbo. Don’t fit the standard mold? Our “outside of the box” program offers financing for self-employed borrowers, non-U.S. citizens, investors with more than 10 properties, and non-warrantable condos.

Throughout my career I have been a member of the Arcadia Board of REALTORS®, Glendale Board of REALTORS® and Pasadena Foothill Association of REALTORS®.

I look forward to earning your business and trust!

Customer Reviews
  • Jun 18, 2017
    Source: Google
    Rating:
    Had a great experience with Koka and his team. When I was in my offer process, pre-approval was done with lightning speed. The actual loan process was walked through with me with attentive details and care. What stood out in my mind is Platinum Mortgage's motto, "Once a customer, always a customer." Even if your loan was to be transferred elsewhere in the future, they will continue to offer advice and help when you need them. Of the times when I asked them a question, they were able to get back to me within 12-24 hours in a timely manner, even by cell phone most of the time. (I actually couldn't even answer their phone calls since I was so busy, but they would always follow up with an email or a text, too.) Very glad that I went with Koka and his team for my mortgage needs.
  • May 12, 2017
    Source: Google
    Rating:
    Just finished and closed escrow. Koka , Shannon and Jon were taking care of me. They quickly did everything thatwas needed to answering all the questions that came up especially for a first time home buyer. I really recommend them, their service was impeccable and that was really out of extremely knowledgable service. They help from the beginning and advise you from the start to finish. As a tip as a first time buyer, do your own accord and research on companies and closing. I have searched really long and hard but i finally got a home to put my head down and call it my own. They made it very easy and cured the anxiety that comes with purchasing a home. Thanks guys! - Brian Sam
  • Apr 05, 2017
    Source: Google
    Rating:
    I highly recommend Jon, Koka, and their team. I had them refinance my home, and they over exceeded my expectations. From the beginning, Jon explained everything thoroughly to my wife and I of the refinance process. If Jon told me my refinance will get approved, it got approved. When he told me when we would close escrow, we closed escrow. If I ever had a question, there was always someone to help me or get back to me. The whole entire staff was very knowledgeable on my specific transaction and loans in general. They were all very polite in answering my questions. Thank you Jon, Koka, and your team for being there for me the whole entire time and making my refinance a smooth transaction.
  • Sep 14, 2016
    Source: Google
    Rating:
    I am a Realtor and recommend Platinum Home Mortgage to clients, family, other Realtors and friends. We just completed our refinance on our home and the transaction was completed with absolutely no issues. Many of my clients have used Platinum Home Mortgage for their purchases and have come back to them to refinance. I highly recommend Jon, Koka and his staff; Platinum if my first choice of lenders.
Platinum Home Mortgage - Koka Marchello
Rated 5/5 based on 4 reviews