Bakersfield, CA Branch

Branch Picture
5601 Truxtun Ave, Suite 200
Bakersfield, CA 93309
T: 661-631-2961
F: 661-631-2963
NMLS ID #236411
Branch Manager
Follow Us:

The Bakersfield branch is managed by industry veterans, Bill and Helen Thomas, and has been in the same location for over a decade. A perennially top producing branch for Platinum, they provide prompt, knowledgeable and friendly service. Most of the staff is bi-lingual to assist their Spanish-speaking customers. The office hours are 8:30 A.M. to 5:30 P.M. Monday through Friday; however, the mortgage consultants work flexible hours to best meet your schedule. It would be their pleasure to guide you through today´s challenging home financing process.

Please click on a mortgage consultant´s name in the list below to visit their personal website:

Mortgage Consultant Cell Phone
Carmen Alberto (NMLS ID 227892) 661-805-3660
Ana Andrade (NMLS ID 1305213) 661-204-8145
Mary Barker (NMLS ID 1401894) 661-619-1615
Diana Crockett (NMLS ID 329420) 661-699-8479
Cynthia Ornelas (NMLS ID 267765) 661-428-8302
Michelle Overstreet (NMLS ID 1592229) 661-369-2884
Kimberly Smith (NMLS ID 267828) 661-978-2997
Austin Thomas (NMLS ID 955269) 661-364-9245
Helen Thomas (NMLS ID 267845) 661-332-2566
William Thomas (NMLS ID 267848) 661-301-1537

Complete the form below to make an inquiry

Purchase Refinance
Already a Customer? Yes No
By clicking Get Started I submit, or have received authorization to submit, for Platinum Home Mortgage to obtain a credit report for which I have provided or received information in connection with shopping for a mortgage loan. I also agree to the Legal Terms of Website Use, Email Policy Terms and Conditions and Privacy Policy. In addition, I expressly consent to having Platinum Home Mortgage and its affiliates contact me about my inquiry using the telephone numbers I have provided, even if that telephone number is on a corporate, state or national Do Not Call Registry. Agreeing to receive such calls or messages is not a condition of getting services from us or our affiliates.
Customer Reviews about the Bakersfield, CA Branch
  • Apr 20, 2018
    Source: Google
    Platinum Home Mortgage is the best! They have the great customer service, always fast in responses and make everything very easy and understandable. PHM made the process of buying our house enjoyable and were able to close escrow faster than we expected. We're so happy we chose to go with PHM and I would highly recommend them to everyone.
  • Apr 04, 2018
    Source: Google
  • Jan 18, 2018
    Source: Google
    Wonderful company to work with! They were responsive and very helpful to my buyer. It was a good experience and I would recommend working with this company.
  • Jan 13, 2018
    Source: Google
    Helen Thomas is the consummate professional. The process of applying for and ultimately closing a home mortgage loan can be daunting. Helen made our experience as easy as it can be. We highly recommend Helen Thomas with Platinum Home Mortgage to anyone that is looking for lending services.
  • Dec 12, 2017
    Source: Google
    Best local Bakersfield Lender. I recommend working with Carmen Alberto and send all my closest friends and family to her. She is very professional and knowledgeable. She will help you get the best loan for your situation and will deliver in a timely manner. Truly the only mortgage lender I enjoy working with and I've dealt with many including WF, BofA, Quicken Loans and even local credit unions for both personal and investment loans. Call Carmen, Thank me later.
  • Dec 08, 2017
    Source: Google
    Carmen Alberto and her amazing team of Rose and Danielle were wonderful, professional and extremely helpful throughout the entire process. This was our first home and we’d heard so many horror stories about other lenders but Carmen and her team made it so simple that she will be our go-to lender for years to come. We will always recommend her to all friends and family members because we know she will provide exceptional service and make their experience worth telling.
  • Nov 03, 2017
    Source: Google
  • Nov 02, 2017
    Source: Google
    Great people, I couldn’t be any happier. I highly recommend Kim Smith, she helped me throughout the whole process of purchasing my first home. I am very thankful for making one of my dreams come true of owning a house.
  • Sep 12, 2017
    Source: Google
    Carmen Alberto at Platinum home Mortgage did an excellent job helping me understand all paper work, but most important she is someone you can trust. Honest & humble....She doesn't keep anything hideding...The Platinum Home mortgage team they all worked as one team to help me made the process easy on purchasing my home....I did not stress at all. They helped me getting all my stuff together. I appreciate the help, the honestity and the professionalism they demonstrated. Thank you very much. Jakelin Anguiano.
  • Sep 08, 2017
    Source: Google
    We recently used Platinum Home Mortgage for our first home purchase. Carmen Alberto was our mortgage consultant. I can not express how appreciative our family is of Carmen's hard work and dedication to our loan process. She was very knowledgeable and trustworthy, I knew that she always had our best interest when giving advice or helping us make decisions. She was there for us from the very beginning through closing and beyond. I would highly reccommend her to anyone looking to finance their loan.
Platinum Home Mortgage - Bakersfield, CA Branch
Rated 5/5 based on 50 reviews