Richmond, CA Branch

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2938 B Hilltop Rd
Richmond, CA 94806
T: 510-262-6622
F: 510-262-9207
NMLS ID #259636
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The Richmond branch´s bilingual and bicultural staff, led by industry expert Ricardo Ramos, has been serving the Latino community across the Bay Area in the same location for the last 19 years.

Mr. Ramos is a passionate lender and service provider. He has nearly 30 years of experience helping families buy their first home, refinance, or start and then grow their investment property portfolio.

The team has built a high profile reputation for their dedication to provide the best, crystal-clear and honest customer service throughout the years.

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Customer Reviews about the Richmond, CA Branch
  • Jul 14, 2018
    Source: Google
    Rating:
    Mi calificacion de 5 estrellas es para todo el personal Muchas Gracias al equipo de Platinum Home Mortgage por su trabajo y dedicacion con nuestro prestamo, en especial a Sandy, Claudia, Janet y Don Ricardo Ramos, son muy profesionales y tienen mucha experiencia. Nos ayudaron con nuestro prestamo que era complicado pero ellos lo lograron y ahora mi esposo y yo somos nuevos duenos de casa.
  • May 31, 2018
    Source: Google
    Rating:
    platinum home mortgage grasias por sus exelente servicio su pasiencia y cortesia grasias claudia arevalo y sandy y todo el personal por alludarme con el proseso de compra para la casa saludos
  • Apr 30, 2018
    Source: Google
    Rating:
    My father and I would love to thank Sandy and Adriana throughout the refinance of my fathers property. They were great and extremely helpful. Made the process very smooth for us. We would definitely go back to them if one day we are in need of getting something done. We truly appreciate it :)
  • Apr 26, 2018
    Source: Google
    Rating:
    This lending company(PHM) is by far top notch in my opinion here in the Bay Area. The knowledge & expertise that this group has is amazing. They made this fearful process of purchasing a home so seamless for me & my wife. Their constant communication via email, phone calls etc. makes things sooo much easier too. If your reading this take all the positive feed back thats coming from these reviews, and take a leap of faith with this company. I HIGHLY RECOMMEND this company for these reasons & many more.
  • Apr 21, 2018
    Source: Google
    Rating:
  • Mar 20, 2018
    Source: Google
    Rating:
    Simply put...WOW. As a first time home buyer, the team at Platinum Home Mortgage made the process so easy and smooth. They were in constant communication on what was needed from me and had constant updates. Grace Davis was my mortgage consult and Adriana Hernandez was our loan processor. I would highly recommend them to family, friends and anyone reading this review. Their professionalism truly made the process painless and I am thankful to them for the great customer service they provided from day one. If you are in the market for a home, do your self a favor and contact Grace Davis at Platinum home mortgage. It will be a smart decision that you will be glad you made. Thank you Platinum Home Mortgage!
  • Mar 01, 2018
    Source: Google
    Rating:
    Just want to say that thanks to Grace Davis of Platinum Mortgage we were able to save our sale. She came in after the buyers' loan had been denied by the bank. Very competently she took over the transaction and was able to close it in 30 days. I've worked with many lenders in the past, one of the things that irritates me the most is the lack of communication with the listing agent. Not Grace! She kept me in the loop and was very honest at all times, which allowed me to communicate with my sellers and keep them abreast of what was going on. I will continue to use Grace for my upcoming transactions every time I can and I will recommend her service to others. Thank you Grace for your outstanding service and professionalism!!!
  • Feb 22, 2018
    Source: Google
    Rating:
    Grace got the job on purchasing my first home, she always took care of everything and made it as easier than I could ever imagine. Grace at Platinum is your go to person if your a first time buyer or your trying to purchase a new home.
  • Feb 17, 2018
    Source: Google
    Rating:
  • Feb 05, 2018
    Source: Google
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Platinum Home Mortgage - Richmond, CA Branch
Rated 5/5 based on 50 reviews