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208-292-4256 | Steve Carlsen

Steve Carlsen

Branch Manager
Mortgage Consultant Picture
Contact Information
687 West Canfield Avenue
Suite 201
Coeur d'Alene, ID 83815
T: 208-292-4256
C: 208-819-8205
F: 866-531-1422
steven.carlsen@phmc.com
NMLS ID #321899
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At Platinum Home Mortgage Corporation, we are able to provide financing solutions to our customers to meet their individual needs.

My mission is to provide to my customer an informed, easy-to-understand financing program that fits their needs. I specialize in FHA, VA, USDA Rural Housing, conventional, jumbo, local bond programs, first-time homebuyer, and second home financing options. We also have a specialized renovation department that serves our customers from initial application through the hammering of the last nail. Find out about the benefits of FHA and conventional renovation financing.

Whether you are purchasing or refinancing, put my 20+ years of experience to work for you. I look forward to the opportunity to demonstrate the benefits of my service.

Customer Reviews
  • May 01, 2018
    Source: Google
    Rating:
    Steve and the rest of his team at PHMC in Coeur d'Alene did a fantastic job with my loan. I live outside of the Continental US so some of the underwriting was a bit challenging but Steve worked with the bank to get the loan approved!
  • Apr 13, 2018
    Source: Google
    Rating:
    We have used Platinum Home Mortgage several times and the experience has been stellar each time! The staff is friendly, helpful and most importantly efficient. Thank you Steve, Don and the rest of the team!!
  • Jan 03, 2018
    Source: Google
    Rating:
    We shopped around for cash out refinance and after getting a "salesman" type experience with Quicken loans, Paramount home mortgage and Loan depot which all tried to sell loans that would max out equity in our home. We decided to go with Platinum Home Mortgage. We worked with Steve Carlsen who did not try to sell us a loan but get us the loan that fit our needs. We were given a list of documents needed to complete the loan so we had no delay through the process and everything went very smooth. We will definitely be calling Steve in the future when we purchase on next home.
  • Dec 08, 2017
    Source: Google
    Rating:
    We had a great experience with Steven at Platinum Mortgage. Our home search took over 6 months, we were in and out of multiple contracts, and I was in constant contact with Steven regarding different scenarios and options to make our home purchase happen. He was always available, prompt in responses, and happy to help throughout our extensive process. We closed on our house yesterday and couldn't be happier. I highly recommend Steven Carlsen and Platinum Mortgage.
  • Nov 29, 2017
    Source: Google
    Rating:
    Steve and Don helped us to finance our first home. They were very responsive and great at answering all of our questions.
  • Oct 06, 2017
    Source: Google
    Rating:
    We purchased a home on a short sale. Everybody said how big a nightmare it was going to be. Steve at platinum was the best. It went smooth and we got the home way faster than we ever thought we would. If you are buying a home give Steve a call. He will take care of you like you are family.
  • Oct 05, 2017
    Source: Google
    Rating:
    The new new construction process can be intense providing non refundable deposits before you close is nerve racking. Platinum offered a rate lock to help us feel more comfortable with our purchase. Steve Carlsen did a great job at keeping us up to date and informed. No surprises very upfront about the process. He worked with underwriting early to ensure a successful close. Definitely recommend to a friend!
  • Jul 23, 2017
    Source: Google
    Rating:
    I dealt with Steve and he was always ready to answer any questions I had. The communication was very good. I would definitely use Platinum Mortgage again.
  • Jun 16, 2017
    Source: Google
    Rating:
    Steve was such a big help and always on top of things!! A huge thanks to PHM!
  • Feb 21, 2017
    Source: Google
    Rating:
    Steve and his associates kept us informed every step of the way. Wonderful folks to work with! I highly recommend them for all you mortgage needs.
Platinum Home Mortgage - Steve Carlsen
Rated 5/5 based on 18 reviews