Bakersfield, CA Branch

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5601 Truxtun Ave, Suite 200
Bakersfield, CA 93309
T: 661-631-2961
F: 661-631-2963
NMLS ID #236411
Branch Manager
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The Bakersfield branch is managed by industry veterans, Bill and Helen Thomas, and has been in the same location for over a decade. A perennially top producing branch for Platinum, they provide prompt, knowledgeable and friendly service. Most of the staff is bi-lingual to assist their Spanish-speaking customers. The office hours are 8:30 A.M. to 5:30 P.M. Monday through Friday; however, the mortgage consultants work flexible hours to best meet your schedule. It would be their pleasure to guide you through today´s challenging home financing process.

Please click on a mortgage consultant´s name in the list below to visit their personal website:

Mortgage Consultant Cell Phone
Carmen Alberto (NMLS ID 227892) 661-805-3660
Ana Andrade (NMLS ID 1305213) 661-204-8145
Mary Barker (NMLS ID 1401894) 661-619-1615
Diana Crockett (NMLS ID 329420) 661-699-8479
Cynthia Ornelas (NMLS ID 267765) 661-428-8302
Michelle Overstreet (NMLS ID 1592229) 661-369-2884
Kimberly Smith (NMLS ID 267828) 661-978-2997
Austin Thomas (NMLS ID 955269) 661-364-9245
Helen Thomas (NMLS ID 267845) 661-332-2566
William Thomas (NMLS ID 267848) 661-301-1537

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Customer Reviews about the Bakersfield, CA Branch
  • Aug 02, 2018
    Source: Google
    Rating:
    I had a WONDERFUL experience with Kim! She was extremely nice, professional, knowledgeable and efficient. She walked me through the whole process from the very beginning and I always felt (and still do), that I have her a phone call away whenever I have question. I highly recommend her! :)
  • Jul 01, 2018
    Source: Google
    Rating:
    Carmen is the best!!!! The whole staff at Platinum are amazing and welcoming!!
  • Jun 25, 2018
    Source: Merchant Circle
    Rating:
    Highly recommend future home buyers to get carmen as the loan officer. She was really honest and good at explaining things. She helped me with a program in which i had no idea i was eligible for. She made the process so much easier. I would give her 6 stars but the max is 5. Thankyou Carmen for getting me into my new home.
  • Jun 12, 2018
    Source: Google
    Rating:
    Our experience with Carmen was excellent. Carmen is professional, courteous, patient and inspires trust. Carmen showed us all the possible options that would cover our needs, and that fit our budget. Every time we had questions, she took the time to answer them and explain to us in the way we could understand. Thanks to her and her team, my family and I have the house we wanted. I would recommend Carmen to anyone looking to buy a house. Nuestra experiencia con Carmen fue excelente. Carmen es profesional, cortes, paciente e inspira confianza. Carmen nos mostró totas las opciones posibles que cubrieran nuestras necesidades y que se ajustaran a nuestro presupuesto. Cada vez que teníamos preguntas ella tomaba el tiempo para responderlas y explicarnos de la manera en que nosotros pudiéramos entender. Gracias a ella y su equipo mi familia y yo tenemos la casa que deseábamos. Recomendaría a Carmen con cualquiera que estuviera buscando comprar una casa.
  • Jun 02, 2018
    Source: Google
    Rating:
  • May 31, 2018
    Source: Google
    Rating:
    Carmen is amazing!! She took us from doubtful potential homeowners to finally buying our first home. She was very patient with all of my questions that I probably asked her a dozen times or so she took the time to answer each one like it was the first time she heard it. I will forever refer her to any potential home buyers that I know, and already have. Thank you Carmen for being such a huge help with everything!
  • May 23, 2018
    Source: Merchant Circle
    Rating:
    Carmen was such a great help to me and my husband. She was always there when we had questions on thing we didn't understand and made our purchases easy. It was not a long wait at all and we would recommend her to anybody that is looking on buying a home. We would really like to thank her very much for all that she has done for us in putting us in our dream home thankyou carmen
  • May 18, 2018
    Source: Google
    Rating:
    Carmen, Rose and Danielle were awesome all throughout our mortgage process. They made getting a loan be an stress less process. Carmen has great customer service, and is very helpful she explains everything thoroughly and will answer all your questions. If you are thinking about purchasing a home go with Carmen you won’t regret it. She and her team are excellent!!!
  • May 07, 2018
    Source: Merchant Circle
    Rating:
    This was our first time buying a home. We were referred to Platnium Mortgage with Carmen Alberto. She is amazing!! She met with us immediately and really took the time to find us the perfect loan for our specific needs. We didnt feel any pressure and she explained the differences between our loan options. Overall, our experience with Carmen made our first home purchase so easy and stressfree. We definitly felt she went above and beyond to ensure we were happy and understood everything we needed know in buying a home. We absolutley recommend Carmen and Platnium Mortgage. THANK YOU FOR MAKING OUR DREAM OF OWNING A HOME COME TRUE!!!
  • Apr 19, 2018
    Source: Google
    Rating:
    Platinum Home Mortgage is the best! They have the great customer service, always fast in responses and make everything very easy and understandable. PHM made the process of buying our house enjoyable and were able to close escrow faster than we expected. We're so happy we chose to go with PHM and I would highly recommend them to everyone.
Platinum Home Mortgage - Bakersfield, CA Branch
Rated 5/5 based on 50 reviews