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Richmond, CA Branch

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2938 B Hilltop Rd
Richmond, CA 94806
T: 510-262-6622
F: 510-262-9207
NMLS ID #259636
Branch Manager

The Richmond branch´s bilingual and bicultural staff, led by industry expert Ricardo Ramos, has been serving the Latino community across the Bay Area in the same location for the last 19 years.

Mr. Ramos is a passionate lender and service provider. He has nearly 30 years of experience helping families buy their first home, refinance, or start and then grow their investment property portfolio.

The team has built a high profile reputation for their dedication to provide the best, crystal-clear and honest customer service throughout the years.

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Customer Reviews about the Richmond, CA Branch
  • Apr 16, 2019
    Source: Google
    Rating:
    Estoy muy complacido con la ayuda que me brindaron esta es mi primer experiencia y me han hecho las cosas más fáciles les agradezco a todas las personas que me ayudaron de su parte todo el tiempo muy amables con muy buena disposición siempre se los vamos a agradecer junto con mi familia GRACIAS!!!!!😊😊
  • Apr 01, 2019
    Source: Google
    Rating:
  • Mar 18, 2019
    Source: Google
    Rating:
    My experience at Platinum Home Mortgage was a 5-star experience. I am a first time house buyer and I went to Platinum Home Mortgage for help on my loan. The experienced and skilled professionals there gave me a great friendly experience. I had no idea where to start when buying my first house. I read things online about all the different forms and papers that you needed to get approved for a loan, I didn't know where to start. The experts at Platinum Home Mortgage made it easy and simple. I gave them all of the papers that they needed, and when one was missing, they told me exactly what they needed and I was able to get it to them and expedite my loan approval. My agent always letted me know when I needed to make a deposit, send documents or papers, or e-sign any important documents. Platinum Home Mortgage did an amazing job and me and my family are so excited to be moving into our house soon!
  • Mar 07, 2019
    Source: Google
    Rating:
    Great team and experience! Grace and Adriana were awesome! Attention to detail, very patient and thorough. Recommend their service to everyone! Especially first-time buyers!
  • Mar 02, 2019
    Source: Google
    Rating:
    My parents have used Platinum Home Mortgage for years so when I became interested in purchasing my first home, I quickly called to schedule a consultation. Grace was super friendly and knowledgeable. She helped me determine what type of home I should look for and how to handle my current debt situation at the time. When I found my home, Grace worked quickly with my realtor to make it happen.What I like the most about Platinum Home Mortgage is that they really personalize your experience by finding the best options for you. My deal took 8 months to close as I purchased a home on short sale and throughout the whole experience, Grace and the team at Platinum Home Mortgage were on top of everything and were pushing to get to the finish line. I can easily say they were the most pleasant to work with out of the whole experience. I would definitely recommend them to my family and friends!
  • Jan 16, 2019
    Source: Google
    Rating:
    I recommend Platinum Home Morgage because they are very professionals. My experience getting a loan with them was excellent. 👍👍👍
  • Oct 31, 2018
    Source: Google
    Rating:
    The ladies at Platinum Mtg office in Richmond ( especially Sandy )were very helpful and professional in their dealings with me and my daughter. We felt comfortable and well taken care of. They have much knowledge and experiences in handling our questions and concerns. We thank them deeply and will look forward to dealing with them in the future..E.A. Flores
  • Oct 29, 2018
    Source: Google
    Rating:
    Excellent service. I would definitely recommend. Here, you will feel supported in every step of the way.
  • Oct 26, 2018
    Source: Google
    Rating:
    Amazing Job from Platinum Home Mortgage, they guide Me thru the process of buying my first home, really recommended if your thinking of buying your home. Call Platinum Home Mortgage and they gonna make the process really easy and simple. Thanks again..
  • Oct 25, 2018
    Source: Google
    Rating:
    Grace and Adriana made this experience so pleasant and smooth. They are both really patient and helpful at all times. Thank you for everything!
Platinum Home Mortgage - Richmond, CA Branch
Rated 5/5 based on 69 reviews